70 Minutes | Foundational | 1 CPD

The First Call and Transfer

Welcome to the The First Call and Transfer course. In this course you will learn about:

  • How to establish rapport over the phone and confidence with the client
  • The critical information that must be taken in the first call
  • What equipment is needed for most transfers
  • Protocols for hospitals, rest homes and family residences
  • Emergency police transfers

Interested in this Course? Email Us.